Shipping Policy
1. No Physical Shipping
Host Hero provides digital services and professional consulting — including the Digital Trust Audit™ and Host Hero Nexus™ — rather than physical goods. Nothing purchased through hosthero.africa is shipped by post or courier, and no shipping fees apply to any purchase.
2. Digital Trust Audit™ Delivery
Following your paid audit session, your written report and roadmap are delivered digitally (typically by email) within a few business days of your consultation call, as outlined on the Audit page.
3. Host Hero Nexus™ Delivery
Host Hero Nexus™ is delivered as a completed digital implementation — your website, hosting setup, and associated materials — over the project's 8–10 week timeline, with milestones communicated directly by your project team rather than a shipped physical product.
4. Questions About Delivery Timelines
If you have a question about the delivery timeline for a specific purchase, contact hello@hosthero.africa.